Last updated: January 2026

520bet Privacy Policy — How your personal information is collected, used, and protected

We believe your information is your asset. When you create an account with 520bet, this policy openly explains how the information you provide is used, where it goes, and how it stays secure.

SSL Encrypted Not Sold to Third Parties GDPR compliant
Data Security Index
Encryption Standard256-bit SSL
Data Transparency94%
Payment SecurityPCI DSS
User Controls91%
Your data is never sold or rented to third parties.

How 520bet Protects Your Privacy

Our core privacy protections at a glance

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Industry-standard encryption

All your personal and financial information is encrypted using 256-bit SSL technology. No information is stored unprotected on 520bet servers.

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Not sold to third parties

520bet never sells your information to advertisers or third parties. Your data is used solely to improve the platform and provide services.

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Right to delete information

You may request that 520bet delete your personal information at any time. Unless legally required, it will be completed within 30 days.

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Cookie control is in your hands

You have the option to enable or disable non-essential tracking cookies. 520bet always uses only essential cookies.

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Payment Information Security

Card and mobile banking information is processed in accordance with PCI DSS standards. 520bet never stores your complete payment details on our own servers.

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Clear and Simple Policy Language

The policy is written in simple Bangla, avoiding legal jargon. 520bet believes every member has the right to understand their own data.

1Introduction & Commitment

The organization operating 520bet treats the protection of your personal information as a top priority. This privacy policy explains how 520bet collects your information, why it is collected, and how it is used and safeguarded.

By using the 520bet website or app, you agree to this Privacy Policy. We comply with the European GDPR and international data protection standards. This policy applies only to 520bet domains (520bet.click).

If this policy changes, we will notify you in advance via your registered email or platform notification.

2What Information We Collect

520bet only collects information that is genuinely necessary to provide our services. Requesting unnecessary information is against our policy. Below are the types of information we collect:

Identity information:

Full Name Date of birth Mobile Number Email Address Residential Address National ID (KYC)

Financial Information:

Payment Methods Transaction history bKash/Nagad Number

Technical information:

IP address Device Type Browser Information Gaming Activity

3Purpose of Information Use

520bet uses your information for the following purposes — and only for these purposes:

  • Account Management: To verify login, recover passwords, and complete KYC procedures.
  • Financial Transactions: To ensure security in deposits, withdrawals, and bonus processing.
  • Customer Service: To respond quickly and accurately to your complaints or questions.
  • Fraud Prevention: To protect against money laundering and account hacking.
  • Personalised Experience: To recommend games and offers tailored to your preferences.
  • Legal Compliance: To meet regulatory authority requirements.
  • Service Improvement: To analyze user behavior and improve 520bet.
Your information is never sent to or sold to third parties for advertising purposes.

4Conditions for Sharing & Disclosure of Information

520bet shares information with third parties only under strictly limited circumstances. No information is disclosed except in the following cases:

  • Payment Processors: To complete transactions with bKash, Nagad, Rocket, and banks only.
  • Law Enforcement Agencies: In response to a court order or government legal request.
  • KYC Partners: Minimal information shared with regulated third parties for identity verification.
  • Technology Service Providers: With hosting and security service providers — who are also bound by our confidentiality agreements.
All third-party partners are contractually bound to maintain 520bet's privacy standards.

5Cookies & Tracking Technologies

The 520bet website uses cookies. Cookies are small text files stored in your browser that help the website recognize you. Some cookies are essential, others are optional:

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may prevent some 520bet services from functioning properly.

6Data Retention and Security Measures

520bet's servers are hosted in international-standard data centres with 24/7 physical and digital security. We use the following technical safeguards:

  • 256-bit AES Encryption: All sensitive stored data is encrypted.
  • Firewall & DDoS Protection: To prevent unauthorised access and cyber attacks.
  • Regular security audits: Third-party experts audit the system quarterly.
  • Limited Access Policy: 520bet employees may only access information necessary for their job functions.
  • Data Backup: Daily encrypted backups are stored in separate locations.

After account closure, we may retain certain information for up to 5 years in accordance with legal obligations. There is no need to retain it longer, and 520bet does not do so.

7Your Rights

As a 520bet member, you have the following rights over your own information:

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Right to Know

You can request to see what information we hold about you.

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Right to Rectification

You can request corrections if information is incorrect.

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Right to deletion

You may request deletion of your information unless there is a legal obligation to retain it.

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Data Portability

You may request your information in a portable format.

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Object to processing

You may object to the use of your information for specific purposes.

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Right to Restriction of Processing

You may request a temporary halt to information processing under special circumstances.

To exercise any of the above rights support@520bet.clickby email. We will respond within 30 days.

8Child Privacy Protection

520bet strictly prohibits service to anyone under 18 years of age. We do not knowingly collect personal information from minors. If a parent believes their child has created an account on 520bet, please contact our support immediately — we will close the account and delete all information right away.

Child protection is a core part of 520bet's responsible gaming policy. Learn more in our Responsible Gaming View page.

9Privacy Policy Changes

520bet may revise this policy due to legal changes, addition of new services, or technology updates. For significant changes, we will send a notification to your registered email at least 14 days in advance.

The date of each amendment will be noted at the top of the page. Continued use of 520bet after receiving notification will be considered acceptance of the new policy.

10Contact & Complaints

If you have any questions, complaints, or information requests regarding our Privacy Policy, please contact our dedicated Privacy Team:

  • Email: support@520bet.click
  • Subject: Mention "Privacy Request"
  • Response time: Typically within 48 hours on business days
  • Live Chat: 24/7 via the chat icon at the bottom right of the platform
This policy was last January 2026— updated. Major changes made to the Cookies and Data Portability sections.

FAQ

Frequently Asked Questions About Privacy & Platform Use

Absolutely — no problem playing without installing the app. 520bet's website is fully mobile-responsive, so you can access the entire platform directly at 520bet.click from any modern smartphone browser — Chrome, Firefox, Samsung Browser, or Safari. Sports Betting, Live Casino, Slots — everything works smoothly in a mobile browser. Even live match streaming and live odds updates run seamlessly in the browser. However, for those who want faster loading and notification features, 520bet offers a mobile app — downloading it provides push notifications and offline score updates. But you can enjoy the complete 520bet experience without the app. From a privacy standpoint, the same security standards are used whether you access via browser or app.

520bet's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Tier progression is based on each month's total betting turnover, with benefits increasing at every level. Bronze members earn 1 loyalty point per ৳100 wagered and receive 3% monthly cashback. Silver increases the points and cashback to 5%. Gold tier unlocks a dedicated account manager who provides priority support for all your queries. Platinum adds birthday bonuses, exclusive tournament invitations, and faster withdrawals. Diamond members receive a personal VIP host, unlimited withdrawal limits, higher betting limits, and invitations to special events. Loyalty points can be converted into bonus balance or free bets. Your VIP tier and points balance are always visible in the 'My Profile' section of your dashboard.
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Your information in safe hands — play with confidence at 520bet now

We are committed to protecting your privacy. Join 520bet and enjoy betting in a 256-bit encrypted environment.

✔ Your data is never sold to third parties  |  ✔ PCI DSS secure payments  |  ✔ 18+ only

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